Support and FAQ!

- Buying a business name from Brandroot

At Brandroot, you are purchasing more than just a name – you are purchasing an identity. First and foremost, your purchase includes the original .com domain name and the logo that has been individually designed for that name. In most cases, we can also provide our logo modification service at no additional cost to you.

We understand that the process of creating a brand identity can be overwhelming. The most important thing you need to know is that Brandroot provides individual customer service with every order to 100% satisfaction. We believe in creating mutually beneficial partnerships with our customers. You will have full access to our live chat system, or your can utilize our email service and toll-free number with any questions or concerns.

Brandroot also assists in the basic setup of your newly purchased domain, including ensuring a fast and effortless transfer of the domain name into your own account. We can also assist you with domain forwarding and setting up your personalized email addresses. We do not consider a job complete until you are up and running with your new business name. That is the Brandroot commitment.

On every domain listing page you will find a "Buy Now" button. This will add your name to your cart and forward you to our easy checkout page. There is no login required and your purchase is 100% guaranteed safe and secure. 

We accept all major credit cards, PayPal and bank wire transfers. All this and more can be found on the domain purchase page.

Starting your own business starts with a great business name. We have made the buying process as simple as possible so you are up and running with your business idea as quickly as possible. If you are interested in purchasing a specific name, simply click the “Buy Now” button. This action will take you to the secure checkout screen where you will have the option of making your purchase using Credit Card, PayPal or Wire Transfer.

Once your purchase is made, you will receive an email confirming the transaction. Within hours, you will receive a second email from a Brandroot representative explaining what we need in order to transfer your new domain name over to you. This transfer process is detailed below:

  1. For a quick transfer, we will ask that you create a free account at the registrar where your purchased domain is currently registered. You may also choose to have the domain transferred to a registrar of your choice. This process, however, typically takes about 5 days to complete.
  2. Once we have received the required account information from you, we will initiate the transfer immediately.
  3. When the transfer is initiated, you will receive an email notification from the receiving registrar with instructions on how to confirm the transfer.

You will also receive all original logo files, induding the .AI Adobe Illustrator file and a .png with transparent background.

There is not much to transferring a domain and if the domain is being transferred to the same registrar it can be done in 5 minutes or less. If you have any further questions feel free to send us a message through the contact page! Rest assured that Brandroot will be with you every step of the way, helping in every way that we can. We have maintained 5-Star review's on various review sites across the web and intend to keep it that way!

Yes, we do welcome offers on our names. We are a domain brokering service so we do everything we can to reach a price that is beneficial to both the owner of the domain name and to you, the buyer.

We ask that our interested buyers keep in mind that the published price is the desired buy-now price of the owner. An offer that is within 10-25% of this price is generally considered a reasonable offer, but we cannot guarantee that the owner will entertain an offer. The published price may be the lowest he/she is willing to sell. This price is also subject to change and may increase over time. 

Brandroot serves as a third-party marketplace and escrow agent for domain names. Although we will do everything possible to ensure your satisfaction during the purchase process, we are unable to provide refunds and exchanges after an order has been placed. The only exception to this policy is if the domain seller fails to initiate the domain name transfer within 10 business days from the time of purchase. To avoid an unsatisfactory situation, we recommend that the highest level of diligence be performed prior to placing an order. We are here to answer any and all questions that arise during this process.

- About Brandroot

Brandroot is a unique and popular marketplace for brand-style .com domain names. The names on our site are owned by individual sellers, ready to be sold to you, the buyer. When you buy a name from Brandroot, your payment is held in escrow. Payment is only released to the seller once the domain is successfully transferred over to you. Your purchase is 100% safe and secure.

Brandroot is the prime destination for buying domain names on the internet. Are you a start-up? Established business? Personal blog or side hustle? New invention? Whatever it is, you'll find our catalog unbeatable in quality and value.

Our story began when founder Michael Rader discovered an irresistible fascination with brand names and their incredible impact on the success or failure of a business. 

We combine years of veteran experience with the most secure transaction process available to make the best customer experience possible. You're going to like the way your domain looks - we guarantee it.

Questions? Call us at 1-866-WE-BRAND and we'll be happy to chat!

- About Business domain names

You have likely heard of a few popular domain registrars, like GoDaddy. In a nutshell, they are businesses that are licensed by ICANN (Internet regulators) to register domain names on behalf of individuals like you. Following your domain purchase, you will receive all necessary instructions from us regarding the transfer process, registration details etc. 

New names are added daily to the Brandroot marketplace. Our mission is to keep up with the demand for good business names and supply entrepreneurs with more than enough options to chose from. 

In the footer of this page you will find a form with the title, "Get notified when we get a name you’re looking for!" You can subscribe in this form and receive our weekly emails that feature all names added that week. Our subscribers are first to jump on a good name opportunity!

To add a name to your favorites list just click the heart button on a name that you like. Once you click this button, a bar will pop up on the bottom of the page, adding the name to your favorites section. From here you can email the name to yourself or a friend. There will also be an option to create your own unique favorites page to share on social media.

Here are some tips on finding the perfect name:

1. Begin by either entering a keyword that describes your business into the search bar at the top of the homepage at brandroot.com. This can be subject matter, i.e. "gardening," or a characteristic, i.e. "fun" or "confident." You can also opt to search by category from the strip right under the search bar.

2. You may also use the filter bar to narrow down your search even further.

3. Once you find a name you like, use the "Buy Now" button to begin the purchasing process.

All our names are designed to be original and creative. Some names are straightforward and business-oriented, while others are trendy and hip. Some are derived from exotic foreign words, while others convey qualities like strength or professionalism. Our catalog is diverse and you're sure to find something that will resonate with you on a meaningful level.

A good brand can make or break a business. It needs to be interesting enough to catch your customers' attention, and memorable enough to keep them coming back. Our names are carefully built to fulfill both these requirements.

For a few different reasons we are unable to provide a Trademark with our names:

  1. A Trademark protects a name in a specific geographical location and within a specific industry. The majority of the names listed at Brandroot can apply to multiple industries and can be used anywhere in the world. 
  2. In order to Trademark any name the owner must either:

    ->Be using the name in commerce, meaning you have used the name to sell or market a product or service to customers around the United States (or your country) and not just your home state.

    ->Have good faith intentions on using the trademark in the future.

  3. To apply for any Trademark the application must be under the owners name (or organization), address and citizenship. 

Since any given name at Brandroot can sit for a very long period of time before being sold, we cannot say that we have intentions on using the name. Even if we could express intention, we also have no way of knowing in what country to register the trademark or in what industry. Furthermore, the trademark has to be associated with its owner. All of this is up to the user of the name.

For your reference, here is a list of Trademark Classes.

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adam smith

Emily R.

"I had a tough time trying to acquire a domain that fit with the business I was starting. That was until I found a great site, Brandroot, that provided many options to choose from. I found the perfect name for my business and Michael from Brandroot was very easy to work with and assisted me in redesigning the logo as I wasn't too fond of the current one. Overall experience was a very positive one. I definitely recommend Brandroot over its competitors."

adam smith

Arnoldo V.

"This was my first time buying a brand name online. It has been a wonderful experience at Brandroot. The process of getting a business name, domain and logo has been very smooth and easy. It took about 15 minutes to get everything completed! I highly recommend their service. Thank you Brandroot for all of your help! Look forward to working with you again in the future."

adam smith

Sunny E.

"We had a clear idea of what we wanted to achieve – a name that reflected unlocking the potential of an individual / group and taking an objective point of view. We achieved this with Brandroot when we found Mentisa, which is a combination of ‘mentis’ (of mind) and an appended ‘a’ from ‘archimedean point’ (a hypothetical vantage point from which an observer can objectively perceive the subject of inquiry). This works well for us."

adam smith

Brian H.

"After working months with brand experts, we decided on the theme, values, and vibe we wanted, but we couldn't nail down the hardest part: the name. We went to Brandroot with a vision and clear understanding around our offering and mission. From there, it was like shooting a basketball on a rim the circumference of a trampoline. The hardest (and most expensive) part of the process, finding the name, was waiting for us after we brainstormed our brand, mission, and values."

adam smith

Jeff F.

"Very helpful and friendly service. I have purchased 4 names from these guys with no issue. Brandroot has been my goto for startup names and even business ideas. They make the process of finding a name not only simple but fun and rewarding. I receive same-day responses to emails I send them and always get an answer to my phone call inquiries. I've always been very pleased with their service and always looking forward to browsing their names for my next business venture. I can't recommend them enough! Thanks Brandroot for another smooth transaction and helpful experience!"

adam smith

Geronimo P.

"I spent 3 weeks searching for the right name for my new company, which was a very tough and impracticable job. That is until I found Brandroot. The job turned into a very quick and clean process and was completed on the same day that I found them. My customer service rep provided amazing customer service. I am not a tech savvy person so he walked me through the entire domain transfer process over the phone and through email and was there whenever I needed him. Brandroot, as well as their customer service, is totally trustworthy, responsive and thorough! Finding the right name and going through the process of transferring is not an easy thing for new business owners. Work with Brandroot! They will take care of you!"


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