Buying a business name from Brandroot

1. What comes with my purchase?

   We understand that the process of creating a brand identity can be overwhelming. The most important thing you need to know is that Brandroot provides individual customer service with every order to 100% satisfaction. We believe in creating mutually beneficial partnerships with our customers; we do not forget about you after the sale has been made. You will have full access to our live chat system, or your can utilize our email service or toll-free number with any questions or concerns.

    

   At Brandroot, you are purchasing more than just a name – you are purchasing an identity. To that end, we pride ourselves on providing everything you need to get your new website up and running. First and foremost, your purchase includes the original .com address (or domain name) and the logo that has been individually designed for that name. In some cases, we can provide logo modification service at no additional cost to you.

    

   We are also more than willing to help you get started with your new web presence. If necessary, Brandroot will assist you in the basic setup of your newly purchased domain, including ensuring a fast and effortless transfer of the domain into your name, assisting you with forwarding your domain to a current website.

    

   Most names on Brandroot come with one year of trademark certification and monitoring from CognateCM. CognateCM is the world’s fastest, easiest, and most secure way to make a record of your trademark rights. CognateCM uses blockchain technology to make a record of your ownership of your new brand, and uses a machine-learning algorithm to monitor your brand against potential infringement.

    

   We do not consider a job complete until you are up and running with your new business name. That is the Brandroot commitment.

2. How do I pay?

   We guarantee secure online checkout with all major credit cards, and we accept bank wire transfers as well.

3. What is the process of buying a name at Brandroot?

   Starting a company is hard. Purchasing a name doesn’t have to be. We have attempted to make the buying process as simple as possible. If you are interested in purchasing a specific name, simply click the “Buy Now” button. If you are on the domains sales page, click the same button. This action will take you to the secure checkout screen where you will have the option of making your purchase using PayPal or a credit card.

    

   Once your purchase is made, you will receive an email confirming the transaction. Within 24 hours, you will receive a second email from a Brandroot representative detailing how to prepare for the transfer of your domain name. This transfer process is detailed below:

    

   1. For a quick transfer, we will ask that you create a free account at the registrar where your purchased domain is registered. You may also choose to have the domain transferred to a different registrar. This process, however, typically takes about 5 days to complete.
   2. Once we have received the required account information for the transfer, we will contact the current domain owner and ask that he/she initiate the transfer immediately.
   3. When the transfer is initiated, you will receive an email notification from the receiving registrar with instructions on how to confirm the transfer.

    

   There is not much to transferring a domain and if the domain is being transferred to the same registrar it can be done in 5 minutes or less. If you have any further questions feel free to send us a message through the contact page!

4. Can I make a counteroffer or trade a domain?

   While the published prices may seem arbitrary, we want to assure you they are not. Each name goes through a rigorous listing, design and pricing process. We currently do not accept counteroffers on our prices and we do not trade domains.

5. How does a domain registar work?

   You've likely heard of a few popular domain registrars like GoDaddy.com.  In a nutshell, they're businesses licensed by the ICANN to sell brand names.  You will receive instructions from us on how to make sure you're registered with the right registrar when you choose to buy a name.